| HTTP Status Code | Error Code | Error Message | Cause and Action |
|---|---|---|---|
401 | Y001 | loginName and password are required | You have not provided the login name or password to the cobrand (customer) login or user login services. Provide the valid login name and password. |
401 | Y002 | Invalid loginName/password | You have provided an incorrect login name or password to the cobrand (customer) or user login services. Provide the valid login name and password. |
401 | Y003 | Account is locked, contact Yodlee Customer Service | You have exceeded the allowed number of login attempts by passing an incorrect password seven consecutive times. The account is now locked. Your trial period of using Yodlee API services in the developer portal environment has ended. Contact Yodlee Customer Service. |
401 | Y005 | Suspended user | The login name provided is for a suspended user. Contact Yodlee Customer Service. |
401 | Y006 | Unregistered user | You have provided a user session for a user who has been unregistered from the system. |
401 | Y007 | Authorization header missing | You have provided a user session for a user who has been unregistered from the system. |
401 | Y008 | Invalid token in authorization header | Regenerate the admin access/user access token as the token you have provided is invalid or has expired.
OR
The cobSession/userSession you provided is invalid or expired. Regenerate the session token from login services. |
401 | Y009 | Session tokens missing | You must provide the required authorization header parameter while invoking the API services. Refer to the authorization parameter recommendations. |
401 | Y010 | Invalid session | The cobSession you provided does not belong to the cobrand (customer). |
401 | Y011 | Invalid cobrand (customer) or incorrectly configured cobrand | Invalid configurations.
Examples:
PKI is not configured properly, vendor configurations are incorrect for asset classification data. Contact Yodlee Customer Service for details. |
401 | Y012 | User session should not be passed | You have provided userSession to an API service that accepts only cobrandSession. Refer to the authorization parameter recommendations. |
401 | Y013 | Fields should be passed as body parameters | You have provided the required fields to an API service as query parameters. Make sure that you pass them as body parameters. |
401 | Y014 | Cobrand configuration missing | The required configurations seem to be missing in the backend. Contact Yodlee Customer Service. |
401 | Y015 | Unauthorized user | This user is not authorized to access this endpoint. |
401 | Y016 | {0} header missing | The endpoint cannot respond without the required header. |
401 | Y017 | Your account is locked, contact Yodlee Customer Care | Your account is locked, contact Yodlee Customer Services. |
401 | Y018 | Your trial/contract has expired; contact Yodlee Customer Care | Your trial period to use the Yodlee APIs in the developer portal environment has ended. Contact Yodlee Customer Services. |
401 | Y019 | Issuer is either locked or deleted | You have provided an issuer or API key that is either locked or deleted. |
401 | Y020 | Invalid token in Authorization header | The Authorization token is invalid. Create a new valid Access Token. |
401 | Y021 | Maximum duration of token cannot be greater than {0} seconds | Yodlee sets the maximum duration of the token’s validity. The token’s expiry time minus the current time cannot be greater than the cobrand’s maximum token validity duration. |
401 | Y022 | Configuration missing | The required configurations for this API endpoint are missing. Contact Yodlee Customer Services. |
401 | Y023 | Token has expired | The Authorization token has expired. Create a fresh valid access token. |
401 | Y024 | This API service is not relevant to be invoked for API Key based authentication | Invoking this API endpoint is not relevant for the API key-based authentication. If you are receiving this error, contact Yodlee Customer Service. |
401 | Y025 | Invalid token. This endpoint does not accept a user-specific token. Provide a token without any user identifier | This cobrand-level API endpoint does not accept any user-specific tokens. Regenerate the token without passing any user identifier. |
401 | Y300 | Invalid token | Regenerate the admin access/user access token as the token you have provided is invalid or has expired. |
401 | Y304 | clientId and secret is locked. Contact Yodlee Customer Services | Your account is locked, contact Yodlee Client Services. |
401 | Y308 | User registration service only works with admin token | You have provided the user access token to an API service that accepts only the admin access token. |