API Authentication Errors

HTTP Status CodeError CodeError MessageCause and Action
Y001
loginName and password are required
You have not provided the login name or password to the cobrand (customer) login or user login services. Provide the valid login name and password.
Y002
Invalid loginName/password
You have provided an incorrect login name or password to the cobrand (customer) or user login services. Provide the valid login name and password.
Y003
Account is locked, contact Yodlee Customer Service
You have exceeded the allowed number of login attempts by passing an incorrect password seven consecutive times. The account is now locked. Your trial period of using Yodlee API services in the developer portal environment has ended. Contact Yodlee Customer Service.
Y005
Suspended user
The login name provided is for a suspended user. Contact Yodlee Customer Service.
Y006
Unregistered user
You have provided a user session for a user who has been unregistered from the system.
Y007
Authorization header missing
You have provided a user session for a user who has been unregistered from the system.
Y008
Invalid token in authorization header
Regenerate the admin access/user access token as the token you have provided is invalid or has expired. OR The cobSession/userSession you provided is invalid or expired. Regenerate the session token from login services.
Y009
Session tokens missing
You must provide the required authorization header parameter while invoking the API services. Refer to the authorization parameter recommendations.
Y010
Invalid session
The cobSession you provided does not belong to the cobrand (customer).
Y011
Invalid cobrand (customer) or incorrectly configured cobrand
Invalid configurations. Examples: PKI is not configured properly, vendor configurations are incorrect for asset classification data. Contact Yodlee Customer Service for details.
Y012
User session should not be passed
You have provided userSession to an API service that accepts only cobrandSession. Refer to the authorization parameter recommendations.
Y013
Fields should be passed as body parameters
You have provided the required fields to an API service as query parameters. Make sure that you pass them as body parameters.
Y014
Cobrand configuration missing
The required configurations seem to be missing in the backend. Contact Yodlee Customer Service.
Y015
Unauthorized user
This user is not authorized to access this endpoint.
Y016
{0} header missing
The endpoint cannot respond without the required header.
Y017
Your account is locked, contact Yodlee Customer Care
Your account is locked, contact Yodlee Customer Services.
Y018
Your trial/contract has expired; contact Yodlee Customer Care
Your trial period to use the Yodlee APIs in the developer portal environment has ended. Contact Yodlee Customer Services.
Y019
Issuer is either locked or deleted
You have provided an issuer or API key that is either locked or deleted.
Y020
Invalid token in Authorization header
The Authorization token is invalid. Create a new valid Access Token.
Y021
Maximum duration of token cannot be greater than {0} seconds
Yodlee sets the maximum duration of the token’s validity. The token’s expiry time minus the current time cannot be greater than the cobrand’s maximum token validity duration.
Y022
Configuration missing
The required configurations for this API endpoint are missing. Contact Yodlee Customer Services.
Y023
Token has expired
The Authorization token has expired. Create a fresh valid access token.
Y024
This API service is not relevant to be invoked for API Key based authentication
Invoking this API endpoint is not relevant for the API key-based authentication. If you are receiving this error, contact Yodlee Customer Service.
Y025
Invalid token. This endpoint does not accept a user-specific token. Provide a token without any user identifier
This cobrand-level API endpoint does not accept any user-specific tokens. Regenerate the token without passing any user identifier.
Y300
Invalid token
Regenerate the admin access/user access token as the token you have provided is invalid or has expired.
Y304
clientId and secret is locked. Contact Yodlee Customer Services
Your account is locked, contact Yodlee Client Services.
Y308
User registration service only works with admin token
You have provided the user access token to an API service that accepts only the admin access token.