API Authentication Errors

HTTP Status CodeError CodeError MessageCause and Action

Y001

loginName and password are required

You have not provided the login name or password to the cobrand (customer) login or user login services. Provide the valid login name and password.

Y002

Invalid loginName/password

You have provided an incorrect login name or password to the cobrand (customer) or user login services. Provide the valid login name and password.

Y003

Account is locked, contact Yodlee Customer Service

You have exceeded the allowed number of login attempts by passing an incorrect password seven consecutive times. The account is now locked. Your trial period of using Yodlee API services in the developer portal environment has ended. Contact Yodlee Customer Service.

Y005

Suspended user

The login name provided is for a suspended user. Contact Yodlee Customer Service.

Y006

Unregistered user

You have provided a user session for a user who has been unregistered from the system.

Y007

Authorization header missing

You have provided a user session for a user who has been unregistered from the system.

Y008

Invalid token in authorization header

Regenerate the admin access/user access token as the token you have provided is invalid or has expired. OR The cobSession/userSession you provided is invalid or expired. Regenerate the session token from login services.

Y009

Session tokens missing

You must provide the required authorization header parameter while invoking the API services. Refer to the authorization parameter recommendations.

Y010

Invalid session

The cobSession you provided does not belong to the cobrand (customer).

Y011

Invalid cobrand (customer) or incorrectly configured cobrand

Invalid configurations. Examples: PKI is not configured properly, vendor configurations are incorrect for asset classification data. Contact Yodlee Customer Service for details.

Y012

User session should not be passed

You have provided userSession to an API service that accepts only cobrandSession. Refer to the authorization parameter recommendations.

Y013

Fields should be passed as body parameters

You have provided the required fields to an API service as query parameters. Make sure that you pass them as body parameters.

Y014

Cobrand configuration missing

The required configurations seem to be missing in the backend. Contact Yodlee Customer Service.

Y015

Unauthorized user

This user is not authorized to access this endpoint.

Y016

{0} header missing

The endpoint cannot respond without the required header.

Y017

Your account is locked, contact Yodlee Customer Care

Your account is locked, contact Yodlee Customer Services.

Y018

Your trial/contract has expired; contact Yodlee Customer Care

Your trial period to use the Yodlee APIs in the developer portal environment has ended. Contact Yodlee Customer Services.

Y019

Issuer is either locked or deleted

You have provided an issuer or API key that is either locked or deleted.

Y020

Invalid token in Authorization header

The Authorization token is invalid. Create a new valid Access Token.

Y021

Maximum duration of token cannot be greater than {0} seconds

Yodlee sets the maximum duration of the token’s validity. The token’s expiry time minus the current time cannot be greater than the cobrand’s maximum token validity duration.

Y022

Configuration missing

The required configurations for this API endpoint are missing. Contact Yodlee Customer Services.

Y023

Token has expired

The Authorization token has expired. Create a fresh valid access token.

Y024

This API service is not relevant to be invoked for API Key based authentication

Invoking this API endpoint is not relevant for the API key-based authentication. If you are receiving this error, contact Yodlee Customer Service.

Y025

Invalid token. This endpoint does not accept a user-specific token. Provide a token without any user identifier

This cobrand-level API endpoint does not accept any user-specific tokens. Regenerate the token without passing any user identifier.

Y300

Invalid token

Regenerate the admin access/user access token as the token you have provided is invalid or has expired.

Y304

clientId and secret is locked. Contact Yodlee Customer Services

Your account is locked, contact Yodlee Client Services.

Y308

User registration service only works with admin token

You have provided the user access token to an API service that accepts only the admin access token.